D2 Techniques to meet skills requirements
Recruitment.
Upskilling/reskilling/training.
Outsourcing.
Changing job roles.
Re-structuring.
Recruitment.
Upskilling/reskilling/training.
Outsourcing.
Changing job roles.
Re-structuring.
Recruitment
Let’s start with shoe and clothing company Zappos, famous both for its customer service and what it calls “The Offer”: If new hires don’t enjoy working for Zappos, the company will pay them one month’s salary to leave.
Zappos is all about customer service, after all — and if you aren’t happy with Zappos, you might not be the best person to help make Zappos’ customers happy. In 2015, Zappos took The Offer one step further. The company was transitioning its management style, so Zappos offered current employees the opportunity to take a severance package in the amount of either three months’ salary (at minimum) or one month’s salary for every year worked. This was another way of saying “if you aren’t going to be happy working for us, we’d like to make it easy to choose something else.” As Zappos reports, approximately 18% of its staff took the severance. https://www.thepennyhoarder.com/make-money/get-paid-to-quit-your-job/ |
Why would recruitment be considered so important at Zappos?
Zappos is a weird company -- and it's happy that way
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What to expect when interviewing with The Zappos Family of Companies
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Upskilling/reskilling/trainingWhat motivational theorists would consider training important? Explain why?
Why would training be important for a firms competitive advantage in a dynamic market? McDonald's Hamburger U: What It Takes to Graduate
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Outsourcing
What services does the school outsource and why?
Consider the two key methods of obtaining a competitive advantage. How could outsourcing help achieve these?
Consider the two key methods of obtaining a competitive advantage. How could outsourcing help achieve these?
Advantages of Outsourcing IT
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Outsourcing the Oreo
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Changing job roles
Why might job roles within an organisation change overtime?
Why would it be important to cater for these changes? Key words - job rotation / promotion
Why would the development of technology create a risk of demotivation?
How can flexible workers help improve motivation?
Why would it be important to cater for these changes? Key words - job rotation / promotion
Why would the development of technology create a risk of demotivation?
How can flexible workers help improve motivation?
Natascha Jesuvant - Store Manager of the Year 2014, Retail Week Rising Stars
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How computers threaten the jobs of mid-skilled workers
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Restructuring
Why might a business look to re-structure? Key word - delayering
How will this impact motivation?
How can a business overcome such a problem?
How will this impact motivation?
How can a business overcome such a problem?
Tesco plans to cut 1,200 jobs at its head office as part of a major cost-cutting drive.
The UK's biggest supermarket told staff on Wednesday morning about the cull, which amounts to a quarter of its workforce in Welwyn Garden City and Hatfield. Tesco is implementing a turnaround plan that aims to reduce costs by £1.5bn. The cuts come after the retailer said last week it would close a call centre in Cardiff at the cost of 1,200 roles. Tesco said it was a "significant next step" in the reorganisation of the company. "This new service model will simplify the way we organise ourselves, reduce duplication and cost but also, very importantly, allow us to invest in serving shoppers better," a spokesperson said. Pauline Foulkes, national officer at shop workers' union Usdaw, said: "Tesco's head office staff are understandably very concerned that the company is proposing further large-scale job losses. http://www.bbc.co.uk/news/business-40429659 |